NurseryPay ninety-day guarantee
The terms of the NurseryPay ninety-day guarantee.
Last updated: August 2026
Give NurseryPay 90 days. If it doesn’t make managing payments easier, we’ll refund every penny you’ve paid for it. — Dave, Founder & CEO
01The guarantee
If NurseryPay does not make managing payments easier during the first ninety days of the NurseryPay subscription for a setting, we will refund the NurseryPay subscription paid for that setting.
02What it covers
This guarantee covers the NurseryPay subscription only — £49 per setting, per month.
It does not cover:
- the Nursery in a Box platform subscription;
- Direct Debit collection costs of 50p per successful collection.
03The period
The ninety days run from the start of the NurseryPay subscription for that setting.
04How to ask
To use the guarantee, contact us during the ninety-day period at enquiries@nurseryinabox.com or through our contact page. You can also raise it during a NurseryPay conversation.
05Direct Debit collection costs
Direct Debit is a separate recommendation alongside NurseryPay. The 50p collection cost applies only to successful Direct Debit collections and is not part of this guarantee.
06Contact
Nursery in a Box is a trading name of Early Years Technology Ltd, registered in England and Wales under company number 17102595. Registered office: 1 Hardman Street, Spinningfields, Manchester, England, M3 3HF.
Questions about NurseryPay or this guarantee can be sent to enquiries@nurseryinabox.com. Read more about NurseryPay.