Nursery Management Software Questions and Answers

Nursery management
Why go digital

Why choose a nursery management system?

A good nursery management system puts you in control of your fees, automates your registers, allows parents to view invoices and account history. It also allows you to see your management information any time you need it, saves you time and money on admin and generally makes your nursery life easier to manage.

Why choose Nursery In a Box?

We are passionate about creating high quality nursery management software that’s been designed to make your nursery life easier to manage.

Why should we choose the nursery management system carefully?

Choosing the right system will put you in control of your invoicing and save you a lot of time spent doing your nursery admin.

Why should we invest in the latest technology?

Your investment in the latest nursery management system should quickly pay for itself many times over with time saving features such as one click invoicing and allowing parents to see their accounts information online.

Why move from paper to a cloud based nursery management system?

It safe, secure and you can do a lot more with the data you hold. You can also allow multiple people access to the system at the same time from anywhere in the world with Wi-Fi access. Moving to a cloud based system also speed up the time it takes to do your day to day tasks like registers and booking pattern changes with ease.

Why should we move our nursery admin into the cloud?

The cloud allows nurseries, staff and parents easy access to information to make nursery life easier to manage.

Why produce actual use itemised invoices?

Actual use itemised invoices are clear and transparent and remove any parent admin queries disputing the sessions they have taken.

Why does Parent Admin help our parents?

Parent Admin allows parents to keep track of payments and their childcare registration forms putting them more in control of the information your nursery holds.

Why are child registers so important?

Child registers are one of the most important documents in the nursery as they confirm attendance in accordance to staff ratios to ensure Ofsted compliance.

Why your registration forms are so important?

Your childcare registration forms contain a lot of up-to-date information about each child. We use this information to provide you with over 15 nursery management reports. Ofsted also require you keep this information for 3 years after the child has left the nursery.

Why would we put website forms onto our nursery website?

Website forms allow you to market the nursery 24/7 so parents can book show rounds, register their child and gain access to the Parent Admin app. Staff can also apply for a job online whenever it suits them.

Your nursery
How it benefits you

Are we tied into a contract?

Yes, you agree to a 12-month rolling contract unless agreed otherwise.

How long is the software licence for?

We don’t tie you into a software license and only require 30 days notice should you wish to leave us.

How fast can you set my nursery management system up?

All nursery management systems are set up and live the same day.

Will the software reduce my time spent on nursery admin?

You should see a considerable reduction in time spend producing invoices and registers as these are automated for you. You should also see a massive reduction in parent admin queries too, with simple, easy to understand invoices.

Is the system easy to use?

The system is very easy to use and has been built by people who have actually owned and operated nurseries to ensure all your information is only one click away.

Does the software get backed up?

The software is backed up every day so that we can make sure you never lose any of your information.

Is the software Ofsted compliant?

The registration form contains all the information and more for Ofsted compliance and keeps a copy of your data forever (Ofsted required you to keep this information for 3 years).

How long have Nursery In a Box been operating?

We have been operating for 5 years and were incorporated on the 30th July 2012.

How can we send newsletters and emails to parents?

It’s very simple and easy with a couple of clicks. As well as emailing parents a copy is also stored on Parent Admin and the management system so you are always in control of communications with your parents.

Can our staff use the software on our tablets?

Yes the software can be used on tablets, mobiles and desktops.

Can parents use their mobiles or tablets to access the Parent Admin app?

Yes Parent Admin is fully responsive to work on any device. In fact, most of your parents will login to from their mobile phones.

Can we log accidents and incidents?

Yes you can log an accident easily and this drops into the log reports as well as the accident report. This can be saved and stored for as long as you need to access them.

Is it easy to change a booking pattern or cancel an invoice?

It very easy to change a booking pattern and is a two-click process. To cancel an invoice is equally simple just select the invoice you wish to cancel and select a reason for cancelling and you’re done.

How does the software calculate the free childcare funding?

The software has a function enabling you to auto calculate the funding hours and then drops it into the booking pattern clearly displaying this on the invoice so parents can clearly see how much funding has been applied to each session per invoice.

Does the nursery management software calculate the 30 hours funding?

Yes, the management software is already updated to allow 30 hours funding. This is easy to apply, you just need to select how you wish to apply this i.e. over 38 weeks or stretched.

Is it easy to add an extra session?

Yes, it is very easy to add an extra session by selecting the child name, select the date of the extra session and add. Once this is done the extra session drops onto your invoice and also appears in your extra sessions report.

Does the nursery management software chase overdue accounts?

Yes, the nursery management software has an in-built overdue notification function. This allows you to send overdue notification emails either individually or all at once. This also tracks the date you last sent the overdue notification for your information. The outstanding balance is also available for parents to view on

How does your software save my nursery money?

By saving you time by automating your invoices and registers and reducing parent admin queries. The software also gives you a revenue dashboard so you can check how you are performing.

How much does the nursery management software cost?

Our most up to day pricing can be found on our pricing page, we provide free unlimited support and only a 30-day contract.

How many reports do we have access to?

You have access to over 100 nursery management reports within Nursery In a Box which are live and up-to-date. There are many reports to choose from but the most popular tend to be booking patterns missing, registration forms, overdue notifications, child and staff registers, availability and occupancy calendar etc.

Can parents register their children from my nursery website?

We provide you with your personalised registration form scripts that can be passed onto your website manager. Once added this embeds a registration form onto your website so parents can register a child quickly and easily whenever they want to. Once submitted, this information then drops into your nursery management system automatically.

Can parents book a show round from my nursery website?

Yes very easily by clicking the book a show round link. The system will then send the parent and nursery an email confirming the show round as well as dropping it into the nursery online diary.

How many types of user levels can my nursery have?

There are generally two user levels; one with access to financial information and one without.

How many members of my staff can log into your software?

There are no limits to the number of staff being able to log into the nursery management software.

How does Nursery In a Box talk to our nursery website?

The system links to your website via embedded form scripts that we provide on registration.

Children, parents & staff
What it does

What if I’m not very good on a computer will I be able to use your software?

You don’t need to be good on a computer as the management software is easy to use and you don’t need a lot of computer knowledge to operate the system.

What are the key features of the nursery management system?

  • One-click Invoicing
  • Funding
  • Registers
  • Attendance
  • Registration Form
  • Occupancy
  • Availability
  • Booking Patterns
  • Staff Admin
  • EYFS Software
  • Parent Admin
  • Group Admin
  • HR Admin
  • Parent Admin allows parents to see their invoices and payments online

What type of software support do we receive?

You will receive unlimited support by telephone, support tickets and tutorials. You will also be taken through a setup process when you first start to make sure your system is set up correctly.

What experience do Nursery In a Box have in nursery management?

We have 15 years nursery management experience, managing and owning a nursery group in the UK and Middle East.

What happens if we wish to cancel the software licence?

You can terminate your contract at the end of your term by notifying either party in writing (via a support ticket or email). Once you do, you will have to the end of your term to download any information off the system that you need.

Does the software integrate with online accounting systems?

Yes, the software integrates with Sage, QuickBooks and Xero with a CSV data export facility. We can also export to any other online accounting system on request.

Can the nursery management software email my invoices?

Every time you process your invoices, it sends an email to the parent with a PDF invoice attached and drops a copy of the invoice onto the Parent Admin app for the parent to track through their account.

Does the system manage childcare voucher payments?

Yes the system will show you which voucher companies control your money and what payments have been made to each child’s account.

Do we have an online diary?

Yes you have an online diary that automates birthdays, show rounds, registrations and also allows you to add your own events to the diary.

What do our parents see on the Parent Admin app?

Parents can view their invoices, account history, HMRC eligibility codes, childcare registration details alongside the ability to send you a notification of changes to their account or any questions they may have.

Can staff apply for a job from my nursery website?

Yes we provide you with a full staff application form that drops into the management system when completed on your nursery website. This is embedded into your website using personalised scripts that we provide on registration.

What forms can you embed onto my website?

Show round form, childcare registration form, job application form, Parent Admin login form and the Nursery Admin login form.

Can we access the software from home?

The software is cloud-based and therefore can be accessed from anywhere in the world wherever you have an internet connection.

Can my team have access to the system?

Yes, your team can have access to the nursery management system as long as they have an email address.

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Nursery In a Box Nursery Management Software

If you like the sound of our nursery management system, why not book a free trial so we can show you what makes us so special in the cloud-based nursery management software world.

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Nurseries love using our software Nursery management software reviews

26. April, 2023.
Amazing service - I sent a support ticket with a quire and was expecting an explanation of possibly how to sort it - instead within 10 minutes, the problem had been rectified by the NIAB team saving me valuable time and stress!
Siobhan Pick
Siobhan Pick
11. April, 2023.
This software saves us so much time and effort for running our nursery. Their team are so responsive with any issues or questions we have and usually respond with a solution within minutes. Highly recommend!
Nicola Francis-Bown
Nicola Francis-Bown
22. January, 2023.
We have used Nursery in a box for a number of years and have always been pleased with the service. Every enquiry we send however minor is always dealt with promptly and professionally. parents have also given us positive feedback using the app. if your look for a provider then we would highly recommend nursery in a box x
Wonder Years Day Nursery
Wonder Years Day Nursery
21. November, 2022.
We've been using Nursery in Box for a few years now and really love it. It's a great System to use and they are great with support when it's needed. They are constantly upgrading quite regularly too.
Baldersby Park Montessori Nursery
Baldersby Park Montessori Nursery
3. November, 2022.
I have always found Nursery In A Box to be a great management tool. The support team are very helpful and take on board suggestions to develop the system further.
Deb Fiddeman
Deb Fiddeman
26. October, 2022.
NIAB makes my job as an administrator much easier. They are always very responsive and patient if I need any help during my working day.
Alice Manto
Alice Manto
20. October, 2022.
What a great product! I couldn’t recommend it more. Managing every aspect of your nursery is simpler thanks to Nursery in a Box. It is easy to use; the team is very efficient and friendly. They have been very quick on responding to any questions or issues I had. Their expertise and knowledge come from first-hand experience and it shows in how the system is built and developed. David’s advice while supporting and helping with our fees and their structures, funding and Consumables was an eye opener and a learning curve for me.
My Little Explorers
My Little Explorers
12. September, 2022.
Very impressed with the software and all the features that are included with it. After testing a few different options, we were suggested Nursery in a Box by another nursery and they weren't wrong. It has everything we needed and more and it's made the switch from paper to digital so much easier. Support is also amazing and very quick in answering any questions we have. Highly recommended!
Laura Pike
Laura Pike
7. September, 2022.
Great Software. Nice and easy to use from a management prospective. Parent's love the features which they can access. Great technical support staff. Highly recommend.
LIttle Footsteps
LIttle Footsteps
15. August, 2022.
We have used Nursery in a Box for a couple of years now and its been great, especially when covid started. We were able to communicate effectively with all the parents and everyone found it really helpful. We use many features of the site, and if we have had any problems they have always rectified this for us for us to be able to use it to the full potential! Thank you 🙂